Administration

Administration Department

Management and support service sector play a key function for efficient and effective management of public service delivery. It entails the establishment of institutions, structures and systems and the formulation and enforcement of policies, laws, regulations, standards and procedures for effective coordination and management of public service delivery system. It aims at ensuring that public services are accessible by users in a timely and reliable manner, and they are affordable and of good quality. As government’s coordination mechanism, Administration ensures that public service delivery institutions are well guided (strategic planning and policy direction), coordinated and regulated. The department strives to build capacity of public service institutions for effective and efficient service delivery as well as ensuring that these institutions conduct themselves in a manner that is accountable to the general public (value for money). The objective is to enhance coherence in policy framework for public sector management in planning, policy formulation and implementation, coordination of implementation, monitoring and evaluation of government policies and programmes and institutional capacity building both at higher and lower local governments.

 

Sector mandate

The sector is mandated to perform overall supervision of service delivery and to enforce systems relevant for the effective and efficient functioning of the local government. It does this through the key functions under its departments of administration, human resources management and records management. This office heads the District Public Service and provides strategic leadership in developing, reviewing, monitoring and implementation of policies, plans, strategies and programmes of the Central Government and District Council. It also provides for proper use and accountability of the District Council resources.

 

Key Output Areas

There are two key output areas under the management and support function.

(i)          

District and Urban Administration

(ii)         

Local Police and Prisons

Key Functions

(a)     

Administration

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Managing and guiding the implementation of all lawful Council and Central Government policies, plans and strategies, programmes and bye-laws;

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Guiding, supervising, monitoring and coordinating staff and activities of the District and lower Local Government Councils in the application of the relevant laws and policies;

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Promoting accountability and transparency in the management and delivery of Council’s services in the District and adherence to Existing Financial Regulations and Guidelines;

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Promoting proper development, review and management of District Plans and strategies;

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 Supervising and coordinating the activities of all delegated services and the Officers rendering those services in the District;

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Promoting and enhancing collaboration linkages between the District Council and Central Government for effective implementation of Government policies and achievement of national objectives;

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Providing technical support and advise to the political leadership of the District to facilitate effective Council decision making process;

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Liaising with security bodies in the Country to ensure maintenance of law, order and security in the District; and

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Promoting safe custody of all properties, documents and records of the Local Government

Council

(a)     

Human Resources Management

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Implementation of approved organization structure.

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Employee resourcing

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Salary and benefit administration

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Performance management

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Staff training and development

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Employee relations management

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Human resource records management

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Exit management and management of terminal benefits

(b)     

Records Management Services.

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Implementation of Records management policies, procedures and regulations.

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Streamlining and strengthening of standard records management systems.

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Building capacity and sensitization of records staff and users.

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Ensuring timely access and processing of records.

Operational challenges

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Conflicting, overlapping and duplicated mandates still exist in public sector functions especially planning, coordination of implementation, monitoring and evaluation.

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Non-compliance with service delivery standards. Enforcing compliance for performance and regular reporting in public institutions is a key challenge constraining service delivery.

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Low motivation, remuneration and inspiration of public servants

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Inadequate and inappropriate service delivery structures. The creation of new LLGs has increased cost of public expenditure at the expense of service delivery.

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Understaffing of public management institutions is a key factor affecting service delivery. The problem manifest in the following: unfilled established posts resulting from under funding of manpower structures, high labour turnover, uncoordinated deployment and failure to report to new stations especially in hard to reach and hard to stay areas.

·        

Low levels of productivity in the public sector attributed to inadequate facilitation, understaffing, poor work culture and ill-health due to HIV/AIDS

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Weak planning, budgeting, policy coordination and implementation processes.

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Inadequate funding of the sector largely due to low domestic revenue mobilization.